Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, we love it when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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Prompt, efficient and friendly service. The flowers were bright and colourful - very like the photograph. Our friend was delighted. Thank you. We will use your services again. Warmly Jenny
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I was very happy with the fast service and how easy it is to order each time, although, it's disappointing you never get to see the actual flowers that are sent, for peace of mind, sending a photo to the customer of their purchase would complete the service beautifully.
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Thank you for the beautiful flowers you sent to my friends mum who just lost her husband. They sent me photos and they were exactly as described on your website. They were beautiful
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I have used flowers across Melbourne for many years now, and they never disappoint. I live in England so rely on them to make sure my auntie has beautiful flowers, she is always pleased with them and tells me how well they last thank you
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Great communication to advise when and where the flowers were delivered. Easy to order and great value for money
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Lovely fresh flowers, delivered as described, good options, reasonable delivery charges. Would highly recommend
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My sister was very happy with her gift and I was very happy with all aspects of the sale. I found it very easy to follow the questions as to my choices and the choice you made. It looked very pretty in the pics. Thank you, would be happy to recommend you at any time. Regards, Anne
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Difficult to comment on order as recipient seemed happy but was not seen by me. Service and communication when ordering was very good.
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I have used Flowers Across Melbourne multiple times and always found them to be communicative, efficient and reliable. I will continue to use them. Jennifer
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Easy to order flowers from the website as I live overseas & wanted to send my daughter some flowers.
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Excellent options and easy to select and navigate website - professional and friendly advice when I needed assistance - prompt service and delivery of floral arrangements with tracking. I have been a customer for more than six years and always happy with the excellent service
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Can you please ensure the delivery drivers knock on the door to deliver the flowers. My recipient was home but didn't find the flowers until 2 hours later which is disappointing. Other than that the flowers were beautiful.
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Great communication and follow up, especially helpful when organising flower delivery interstate. Prompt replies and great service all round.
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I ordered from the UK for a friend living in Melbourne. They were delivered right on time (in fact, even within the time of day I specially requested in the note). The flowers were beautiful- exactly like the photo- and very well received. I could not be happier with the service.
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First time using your website and it was so very easy from start to finish, the follow up on making sure the flowers were received was excellent. I’ll be using you in the future, service was great, range to select from was great and very reasonable price- great value for money. Thank you team 😀
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As I live in Mildura, I find using Flowers Across Melbourne the best way to get flowers and gifts to my daughters on their exact birthdays and being able to ask to be delivered before a certain time of day is extremely helpful. Having choices about the flowers themselves as in colours, florist choice or the same as the photo helps. My daughters and I are extremely happy each time I have purchased. I have been using Flowers Across Melbourne for 2 years and will continue.
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Like that I got sent photos once the gift was delivered, a little disappointed the bouquet looked slightly different to the advertised pictures, they were still nice though, ordering was nice and easy too.
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Flowers delivered on time. Flower stems were kept wet. Flower arrangement was as shown. All flowers were fresh and are looking fresh days later.
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I want to say your team is absolutely incredible. And the delivery driver remembered a previous delivery which added a really nice extra touch of personality.
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Impressed that I was able to order the flowers late on Monday and were delivered next day all at reasonable cost.
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I was impressed and pleased with the follow up for delivery to an apartment number..to make it easier for your driver with more explicit instructions and recipient phone number. Delivery went smoothly..thank you.