Flowers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your flower order.
All kinds of questions pop up, such as - will they arrive on the right day? Will they look like the picture, or will there be substitutions? What happens if there's a delivery problem, and how will i know they've arrived?
Let's face it, most websites are only going to show the best reviews for their own service, so in the interests of transparency and helping to give you a more informed purchase decision, we've come up with this page which shows UNFILTERED customer reviews.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We're always grateful for the good reviews, we love it when everything goes smoothly and customers are nice enough to take the time to let us know what a great experience they had. We're also ok with the bad ones, and fortunately they're quite rare, but it allows us to try and put things right and fix any underlying issues.
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Like that I got sent photos once the gift was delivered, a little disappointed the bouquet looked slightly different to the advertised pictures, they were still nice though, ordering was nice and easy too.
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I ordered from the UK for a friend living in Melbourne. They were delivered right on time (in fact, even within the time of day I specially requested in the note). The flowers were beautiful- exactly like the photo- and very well received. I could not be happier with the service.
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Flowers delivered on time. Flower stems were kept wet. Flower arrangement was as shown. All flowers were fresh and are looking fresh days later.
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I want to say your team is absolutely incredible. And the delivery driver remembered a previous delivery which added a really nice extra touch of personality.
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Impressed that I was able to order the flowers late on Monday and were delivered next day all at reasonable cost.
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I was impressed and pleased with the follow up for delivery to an apartment number..to make it easier for your driver with more explicit instructions and recipient phone number. Delivery went smoothly..thank you.
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Wonderful service. We ordered from N. Z. to relatives in Melbourne. We have used you before and will continue to do so. Please keep up the good work. Thank you so much.
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Simple, easy and value for money. Photo POD is great so you can see the order before delivery. Very happy!
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Hi Amy, Thank you for your response. It might be helpful to include the relevant picture based on arrangements that are available depending on the season. I had expected that there would at least be some brighter colors to give the bouquet a bit of pop and bring the arrangement together. That way the customer has some kind of assurance that they know what will be delivered to their family member. Kind regards, Kelly
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The flowers were placed nicely at the front door, but nobody rang the bell or knocked. Fortunately, they were not sitting out there for too long
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very pleased to have such quick contact following my query. So nice particularly when ordering from abroad. I will definitely use Flowers across Melbourne again
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Ordering and the delivery were seamless i was notified when they were on their way and delivered thank you
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I ordered flowers online, and it was a simple process! The service was fast and efficient. The flowers were gorgeous, just like the picture online! Plus they lasted well.
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I received feedback from the person we sent the flowers to that they were beautiful. I would also like to thank you for your amazing customer service. I had accidentally order the bunch twice and you were so helpful and accommodating to fix my error, thanks for a great service
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My nephew & niece in law loved the flowers, Thankyou so much for your gorgeous arrangement. Will definitely order from you again.
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Beautiful flowers, easy to order & 10% went to help people with endiometrosis, which my daughter suffers from
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Delivered same day as promised, despite being over an hour away! My friend was very impressed with the arrangement and I was very happy with the whole process. Thanks. Will definitely use again should the need arise.
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There was an issue with the flowers that were delivered, after I sent an email advising my disappointment, I received a phone call quite quickly to resolve the problem. A new arrangement was made and delivered same day. Due to this positive outcome, I will continue to use and recommend flowers across Melbourne
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I can not fault Flowers Across Melbourne. When I need flowers I always purchase from Flowers Across Melbourne. Fantastic display of arrangement, size, cost, time and delivery. My receiver always end up in tears of joy. And I would recommend Flowers Across Melbourne to everyone.
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Ty for the short notice delivery staff was wonderful patient loved her flower ty again Meg Oliver Perth WA